This privacy policy explains how Castovira collects, uses, and protects your personal information. We are committed to maintaining your trust by safeguarding your data and respecting your privacy in every interaction.

What Information We Collect

To provide you with accurate, tailored support, we collect certain types of information when you use our site or interact with our team.

• Personal details such as your name, contact information, and province of residence may be collected when you reach out for services or book a consultation.
• Financial data, including credit status, budgeting details, and asset information, is used strictly to provide customized advice and support your goals.
• Technical data (browser, device type, IP address) may be gathered to help us maintain website security and enhance your user experience.
• We may collect feedback or survey responses to understand your needs better and refine our AI financial tools.

How We Use Your Information

We use your information to deliver personalized financial guidance and improve our services, ensuring your experience is secure and relevant to your needs.

• To provide tailored financial guidance based on your personal and financial situation.
• To improve our AI tools and enhance your website experience using aggregate, anonymized data.
• To communicate updates, session details, or respond to your inquiries regarding our services.
• To meet legal or regulatory requirements related to financial services in Canada.

Legal Basis for Processing

We only process your personal information when there is a clear legal reason, such as your consent or to fulfill a contract for services you requested.

Sharing Your Information

We only share your data in limited, necessary circumstances, always with your privacy in mind.

• We may share your data with trusted service providers (such as secure hosting or analytics platforms) solely to help us deliver our services.
• We never sell your personal data or use it for unrelated marketing.
• Data may be disclosed when required by Canadian law or to protect the rights and safety of our clients and business.

Data Security

We implement strong security protocols to safeguard your information, using advanced encryption and secure storage. Our team limits access to your data and regularly reviews procedures to prevent unauthorized access, loss, or disclosure.

Your Privacy Rights

Canadian privacy laws grant you certain rights regarding your personal data. We support your ability to manage and review your information at any time.

• You can request access to any personal data we hold about you at any time.
• If your information is inaccurate or incomplete, you may ask us to correct or update it promptly.
• You may withdraw your consent for data processing where applicable, though this may affect service delivery.
• You have the right to ask us to delete your information, except where laws require us to retain it for a certain period.

Cookies and Tracking

Our website uses cookies to personalize your experience, analyze site usage, and improve our AI-driven financial tools. You can manage your preferences at any time. For more details, see our Cookie Policy.

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Contact Information

If you have questions about this policy or wish to exercise your privacy rights, please contact our team. We respond to all requests regarding your personal information as promptly as possible.

Policy Updates

We may update this policy to reflect new legal requirements or service changes. Updates will be posted here, and continued use of our website means you accept the revised policy.